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Sales Support Representative / Account Developer


Job details

General information

Job details

Business sector

Consulting - Consulting UK

Job position

Support Function

Position title

Sales Support Representative / Account Developer

Contract

Permanent contract

What we propose

The core role of the Account Developer is to provide support to the Business Development team (BD), to develop account plans, identify and secure meetings with target client contacts and to help progress and manage activities across the end-to-end sales and opportunity life cycle.

Role and Responsibilities:

• Support the creation and upkeep of client Account Plans, including the development of client contact plans covering all target individuals within a client Account
• Contribute to securing sales pitch meetings with target clients including all preparation activities to help drive successful outcomes and contacting clients directly by e-mail and/or by phone to secure the actual pitch meeting itself
• Provide follow-up support for all sales pitch meetings including the production of sales meetings notes, sending client credentials as required and helping to qualify potential sales opportunities
• Input and update the Sales CRM system: Salesforce to ensure that all client company, contact and opportunity information is accurate and kept regularly up to date
• Support the BD team in producing quality proposals to win new client business as a result of prospecting activities and/or formal Requests For Proposals
• Regularly develop and look out for insights on target client accounts to help with general prospecting activities and drawing on multiple sources including research, social media, Wavestone consultants working at existing client accounts, mutual LinkedIn contacts etc…
• Help to ensure that the appropriate documentation is in place for Won sales opportunities including engagement forms, Statement of Works, Purchase Orders etc…

Your strenghts

Skills and experienced required:

• At least two year's account development or management experience ideally within IT/Technology Consultancy or IT Services arena
• Demonstrable experience in sales, customer support, account management
• Strong appreciation and an ability to drive and maintain momentum throughout the sales life cycle
• Ability to forge relationships of trust with clients to ensure the best possible positioning for Wavestone
• Have efficient and consistent client prospecting skills
• Results oriented with high commitment, tenacity, resilience and a positive attitude
• Customer-focused mentality to understand and appropriately respond to customers business needs
• Strong organisational skills and the ability to keep on top of contact reports, status reports, client and meeting management
• Experience working with marketing and sales team on lead generations
• Proven problem solving and analytical skills, solutions oriented and self-driven
• Strong listening, presentation skills and commercial acumen

Job location

Offices

London

Applicant criteria

Languages

English (Native)